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Please call a Beauty Advisor at 1-877-869-9420 to check your balance.

How do I check my balance of my eGift card?

eGift Cards

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janeiredale.com Orders

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I’m not happy with my TikTok Shop order. How can I return or exchange it?

Can I apply a janeiredale.com promotion code to my TikTok Shop order?

TikTok Shop Orders

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International Shipping Information

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Shipping

Return & Exchange Policy

Return & Exchange Instructions

Returns & Exchanges

What is jane iredale Beauty Rewards?

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I don't seem to be earning points for my activities. How can I fix this?

Do my points expire?

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Can I use my rewards coupon and an offer code?

I made a purchase before joining jane iredale Beauty Rewards. Can I earn points for previous orders and activities?

Can I use jane iredale Beauty Rewards at my local jane iredale retailer?

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I didn't receive any notification about my birthday savings. How can I fix this?

What are your current offers?

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My promo code isn't working.

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Offers

What is Auto Replenishment?

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Auto replenishment

What payment methods do you accept?

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What is Shop Pay Installments?

Are there any fees to use Shop Pay Installments?

Will my credit score be impacted by using Shop Pay Installments?

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Can I use Shop Pay Installments as an international customer?

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When will my items be delivered if I use Shop Pay Installments?

Is there a limit to how much I can spend on a single transaction?

What products are not eligible for purchase using Shop Pay Installments?

How do I return or exchange an item purchased using Shop Pay Installments?

What if I can't pay a Shop Pay Installment?

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Shop Pay Installments

Payment

Where can I buy a Jane Iredale eGift card?

How will the eGift Cards be delivered?

How much does shipping cost for my eGift card?

Where can Jane Iredale eGift Cards be redeemed?

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Is there sales tax?

What happens if I need to return a purchase made with an eGift card?

What if I lost my eGift card?

What are the terms & conditions?

How do I check my balance of my eGift card?Updated 3 years ago