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<p><span id="isPasted" style="color: rgb(65, 64, 66); font-family: sofia-pro, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We&#x2019;re sorry to hear you&#x2019;re having a problem. You must opt-in to our email newsletter and select your birthday on the Beauty Rewards page in order to be notified about the birthday savings benefit. If you need help opting in or have additional questions about your savings please contact our Beauty Advisors at 1-877-869-9420 or&#xA0;</span><a href="mailto:beautyadvisors@janeiredale.com" style="box-sizing: inherit; transition: color 0.3s ease-in-out 0s; --outline-size:max(2px,0.08em); --outline-style:solid; --outline-color:currentColor; color: rgb(200, 123, 103); cursor: pointer; text-decoration: none; font-family: sofia-pro, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">beautyadvisors@janeiredale.com</a><span style="color: rgb(65, 64, 66); font-family: sofia-pro, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">.</span> </p>

We’re sorry to hear you’re having a problem. You must opt-in to our email newsletter and select your birthday on the Beauty Rewards page in order to be notified about the birthday savings benefit. If you need help opting in or have additional questio

I didn't receive any notification about my birthday savings. How can I fix this?

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Do you charge sales tax?

How long will it take for my order to arrive once it has shipped?

janeiredale.com Orders

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Can I apply a janeiredale.com promotion code to my TikTok Shop order?

TikTok Shop Orders

Order Questions

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Shipping

Return & Exchange Policy

Return & Exchange Instructions

Returns & Exchanges

What is jane iredale Beauty Rewards?

How do I start earning points?

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I don't seem to be earning points for my activities. How can I fix this?

Do my points expire?

How do I redeem points?

Can I use my rewards coupon and an offer code?

I made a purchase before joining jane iredale Beauty Rewards. Can I earn points for previous orders and activities?

Can I use jane iredale Beauty Rewards at my local jane iredale retailer?

How do I unsubscribe from jane iredale Beauty Reward emails?

What are your current offers?

Offers

What is Auto Replenishment?

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Auto replenishment

What payment methods do you accept?

What is Shop Pay Installments?

Are there any fees to use Shop Pay Installments?

Will my credit score be impacted by using Shop Pay Installments?

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Can I use Shop Pay Installments as an international customer?

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Is there a limit to how much I can spend on a single transaction?

What products are not eligible for purchase using Shop Pay Installments?

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Where can I learn more about the terms of Shop Pay Installments?

Shop Pay Installments

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Where can I buy a jane iredale eGift card?

How will the eGift Cards be delivered?

How much does shipping cost for my eGift card?

Where can jane iredale eGift Cards be redeemed?

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eGift Cards

What is your makeup artist program?

What does a Clean Beauty Artist do?

What are the perks of being a Clean Beauty Artist?

How do I apply and what happens after I apply?

How will I be compensated for my work as a Clean Beauty Artist?

Makeup Artist program

I didn't receive any notification about my birthday savings. How can I fix this?Updated 2 years ago