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Shop Pay Installments orders are delivered as per our standard shipping time frame after you complete your order online. For more information on delivery times, please click here.

When will my items be delivered if I use Shop Pay Installments?

Payment

Shop Pay Installments

Can I order by phone?

Where is my order?

How do I change or cancel my order?

How long will it take for my order to arrive once it has shipped?

Do you charge sales tax?

Order Questions

Processing & Delivery Times

International Shipping Information

Shipping

Return & Exchange Policy

Return & Exchange Instructions

Returns & Exchanges

What is jane iredale Beauty Rewards?

How do I start earning points?

How do I know how many points I have?

I don't seem to be earning points for my activities. How can I fix this?

Do my points expire?

How do I redeem points?

Can I use my rewards coupon and an offer code?

I made a purchase before joining jane iredale Beauty Rewards. Can I earn points for previous orders and activities?

Can I use jane iredale Beauty Rewards at my local jane iredale retailer?

How do I unsubscribe from jane iredale Beauty Reward emails?

I didn't receive any notification about my birthday savings. How can I fix this?

What are your current offers?

Offers

What is Auto Replenishment?

How do I use Auto Replenishment?

Auto replenishment

What payment methods do you accept?

What is Shop Pay Installments?

Are there any fees to use Shop Pay Installments?

Will my credit score be impacted by using Shop Pay Installments?

How do I use Shop Pay Installments?

Where can I use Shop Pay Installments?

Can I use Shop Pay Installments as an international customer?

How does the payment schedule work?

Where can I find out more about Shop Pay Installments?

Where can I find common questions about payments?

Is there a limit to how much I can spend on a single transaction?

What products are not eligible for purchase using Shop Pay Installments?

How do I return or exchange an item purchased using Shop Pay Installments?

What if I can't pay a Shop Pay Installment?

Where can I learn more about the terms of Shop Pay Installments?

For Professionals

Where can I buy a jane iredale eGift card?

How will the eGift Cards be delivered?

How much does shipping cost for my eGift card?

Where can jane iredale eGift Cards be redeemed?

How do I redeem my jane iredale eGift Card?

How do I check my balance of my eGift card?

Is there sales tax?

What happens if I need to return a purchase made with an eGift card?

What if I lost my eGift card?

What are the terms & conditions?

eGift Cards

What is your makeup artist program?

What does a Clean Beauty Artist do?

What are the perks of being a Clean Beauty Artist?

How do I apply and what happens after I apply?

How will I be compensated for my work as a Clean Beauty Artist?

Makeup Artist program

When will my items be delivered if I use Shop Pay Installments?Updated a year ago